HELP & CONTACT

 
 

EMAIL

Questions or concerns? Please do not hesitate to contact us at orders@maegan.com and we will get back to you as soon as possible.

SHIPPING

You will get a shipping confirmation via email the day that your order has been packed. Orders placed on weekends will be processed on Mondays. Please allow 3-5 days for U.S. domestic orders to be shipped out. Your shipping address may be shared with courier services (USPS, FedEx, etc.) for shipping purposes.

INTERNATIONAL ORDERS

International shipping prices vary by country and the weight of each order. We have no control over customs charging extra taxes and fees. We are not responsible for international shipping delays, such as customs delays and is not responsible for any customs duties or taxes fees. If the package is shipped back, it is because the customs payment was not paid and we are not able to refund your order.  We are not responsible for any lost, stolen, or damaged shipments. The customer claims all responsibilities with the shipping carrier and all duties/fees incurred on the shipment. ALL INTERNATIONAL ORDERS are FINAL SALES - No returns or exchanges accepted.

RETURN POLICY (U.S. DOMESTIC ORDERS ONLY)

Size exchanges and significantly factory defective items are accepted for exchange within 7 days from which shipment is received. Before you return your item please make sure they are unused, in their original packaging with any labels and tags still attached. We require that customers notify orders@maegan.com of any problems with merchandise within 7 days of receipt. ALL INTERNATIONAL ORDERS are FINAL SALES - No returns or exchanges accepted.

RETURNED PACKAGES

Once your item has been returned, we will contact you based on your order number. If we don’t hear from you within 30 days, your order will be discarded.

TRACKING YOUR PACKAGE

For any updates on the status of your shipment: U.S. domestic orders, please contact USPS. International orders, please contact FEDEX.

 
 
 

We have made every effort to display as accurately as possible of the colors on our products that appear at MAEGAN.COM. The actual colors you see will depend on your monitor, we cannot guarantee that any monitor's display of color will be accurate.

 
 

HOW TO WASH AND CARE MAEGAN:

“ WASHING INSTRUCTIONS ”

I WASH COLD

DO NOT TUMBLE DRY / DO NOT PUT ME IN THE DRYER I WILL BURN

I HANG DRY ONLY

DO NOT BLEACH ME